If you're encountering difficulties uploading photos, here are a couple of troubleshooting tips:
1. Check the size of the photo
The size might be causing the problem, especially if it was taken with your front camera or has been heavily edited. The minimum resolution required for photos is 1280x960 pixels.
2. Ensure app access to your photos
Make sure you've granted the Foap app access to your photo gallery. You can do this in your phone's general settings under the 'privacy' section. Scroll through to find the Foap app and enable access to your gallery. If you use iCloud, keep in mind that photos stored in your cloud may not be readily available for uploading from your phone.
3. Internal server issues
Occasionally, you might come across 'internal server issues' or '500' errors. In most cases, this is a problem on our end, and unfortunately, there's nothing you can do about it. We apologize for any inconvenience this may cause. Please be patient, as these issues are typically resolved within 24 hours.